{"id":8809,"date":"2022-05-27T12:18:40","date_gmt":"2022-05-27T12:18:40","guid":{"rendered":"https:\/\/gtcendustriyel.com\/?page_id=8809"},"modified":"2024-02-22T10:07:20","modified_gmt":"2024-02-22T07:07:20","slug":"mesafeli-satis-sozlesmesi","status":"publish","type":"page","link":"https:\/\/www.gtcendustriyel.com\/en\/mesafeli-satis-sozlesmesi\/","title":{"rendered":"Distance Sales Agreement"},"content":{"rendered":"<p><strong>Distance Sales Agreement<\/strong><\/p>\n<p><strong>Article 1- Parties<\/strong><\/p>\n<p><strong>1.1. Seller<\/strong><\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td>NAME<\/td>\n<td>:<\/td>\n<td><b>GTC End\u00fcstriyel San. ve Tic. A.\u015e<\/b><\/td>\n<\/tr>\n<tr>\n<td>ADDRESS<\/td>\n<td>:<\/td>\n<td>Siteler, \u0130\u00c7 KAPI NO:32, \u015eht. Binba\u015f\u0131 Yavuz Ba\u015fayar Cd NO:15-1, 35800 Alia\u011fa\/\u0130zmir<\/td>\n<\/tr>\n<tr>\n<td>PHONE<\/td>\n<td>:<\/td>\n<td><span class=\"list-content\">+90 232 616 2 666<\/span><\/td>\n<\/tr>\n<tr>\n<td>EMAIL<\/td>\n<td>:<\/td>\n<td>sales@gtcendustriyel.com<\/td>\n<\/tr>\n<tr>\n<td>MERS\u0130S NO<\/td>\n<td>:<\/td>\n<td>0769190444800001<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>1.2. Buyer<\/strong><\/p>\n<p>Purchaser information of the product in question<\/p>\n<p><strong>Article 2- Subject-Distance Sales Contract<\/strong><\/p>\n<p>\u0130\u015fbu s\u00f6zle\u015fmenin konusu, ALICI\u2019n\u0131n SATICI\u2019ya ait www.gtcendustriyel.com internet sitesinden elektronik ortamda sipari\u015fini yapt\u0131\u011f\u0131 a\u015fa\u011f\u0131da nitelikleri ve sat\u0131\u015f \u00fccreti belirtilen \u00fcr\u00fcn\u00fcn sat\u0131\u015f\u0131 ve teslimi ile ilgili olarak 4077 say\u0131l\u0131 T\u00fcketicilerin Korunmas\u0131 Hakk\u0131ndaki Kanun ve Mesafeli S\u00f6zle\u015fmelere Dair Y\u00f6netmelik h\u00fck\u00fcmleri gere\u011fince taraflar\u0131n hak ve y\u00fck\u00fcml\u00fcl\u00fcklerinin saptanmas\u0131d\u0131r.<\/p>\n<p>Buyer, seller's name, title, full address, telephone and other access information, basic qualities of the goods subject to sale, sales price including taxes, payment method, delivery conditions and costs, etc. All preliminary information about the goods subject to sale and the use of the right of \"withdrawal\" and how to use this right, the official authorities to which they can submit their complaints and objections, etc. He\/she accepts and declares that he\/she has been informed by the seller clearly, understandably and in accordance with the internet environment, that he\/she has confirmed this preliminary information in electronic environment and then ordered the goods in accordance with the provisions of this contract.<\/p>\n<p>www.gtcendustriyel.com sitesinde yer alan \u00f6n bilgilendirme ve al\u0131c\u0131 taraf\u0131ndan verilen sipari\u015f \u00fczerine d\u00fczenlenen fatura is bu s\u00f6zle\u015fmenin ayr\u0131lmaz par\u00e7alar\u0131d\u0131r.<\/p>\n<p><strong>Article 3- Contractual Product\/Payment\/Delivery Information<\/strong><\/p>\n<p>The type and type, quantity, brand\/model, sales price, payment method, delivery person, delivery address, invoice information, shipping fee of the product\/products purchased electronically are as follows. The person to be invoiced and the person making the contract must be the same. The information contained must be correct and complete. The buyer accepts to fully cover the damages that may arise from the situations where this information is not correct or incomplete, and also the buyer accepts any responsibility that may arise from this situation.<\/p>\n<p>The SELLER reserves the right to stop the order when it deems necessary, when the information given by the BUYER does not match the reality. In cases where the SELLER detects a problem in the order, if the BUYER cannot reach the BUYER from the telephone, e-mail and postal addresses given by the BUYER, it freezes the execution of the order for 15 (fifteen) days. The BUYER is expected to contact the SELLER regarding the issue during this period. If no response is received from the BUYER within this period, the SELLER cancels the order so that both parties are not harmed.<\/p>\n<p>Items purchased at the time of order<br \/>\nPayment method information selected at the order stage<\/p>\n<p><strong>Article 4- Contract Date and Force Majeure<\/strong><\/p>\n<p>The contract date is the order date on which the order is placed by the buyer.<\/p>\n<p>Circumstances that do not exist or are not foreseen at the date of signing of the contract, that develop beyond the control of the parties, that make it impossible for one or both of the parties to partially or completely fulfill their obligations and responsibilities assumed by the contract or to fulfill them on time, force majeure (natural disaster, war , terrorism, insurrection, changing legislation provisions, seizure or strike, lockout, significant malfunction in production and communication facilities, etc.). The party in the person of force majeure shall notify the other party immediately and in writing.<\/p>\n<p>During the continuation of the force majeure, the parties will not be liable for any failure to fulfill their obligations. If this force majeure situation continues for 30 (thirty) days, each party will have the right to terminate unilaterally.<\/p>\n<p><strong>Article 5- Rights and Obligations of the Seller-Distance Sales Contract<\/strong><\/p>\n<p><strong>5.1<\/strong>. The Seller agrees and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure, in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on Distance Contracts.<\/p>\n<p><strong>5.2.<\/strong> 18 (on sekiz) ya\u015f\u0131ndan k\u00fc\u00e7\u00fck ki\u015filer www.gtcendustriyel.com\u2019den al\u0131\u015fveri\u015f yapamaz. Sat\u0131c\u0131, al\u0131c\u0131n\u0131n s\u00f6zle\u015fmede belirtti\u011fi ya\u015f\u0131n\u0131n do\u011fru oldu\u011funu esas alacakt\u0131r. Ancak al\u0131c\u0131n\u0131n ya\u015f\u0131n\u0131 yanl\u0131\u015f yazmas\u0131ndan dolay\u0131 sat\u0131c\u0131ya hi\u00e7bir \u015fekilde sorumluluk y\u00fcklenemeyecektir.<\/p>\n<p><strong>5.2.<\/strong> Sistem hatalar\u0131ndan meydana gelen fiyat yanl\u0131\u015fl\u0131klar\u0131ndan GTC End\u00fcstriyel \u00dcr\u00fcnler San. ve Tic. A.\u015e sorumlu de\u011fildir. Buna istinaden sat\u0131c\u0131, internet sitesindeki sistemden, dizayndan veya yasad\u0131\u015f\u0131 yollarla internet sitesine yap\u0131labilecek m\u00fcdahaleler sebebiyle ortaya \u00e7\u0131kabilecek tan\u0131t\u0131m, fiyat hatalar\u0131ndan sorumlu de\u011fildir. Sistem hatalar\u0131na dayal\u0131 olarak al\u0131c\u0131 sat\u0131c\u0131dan hak iddias\u0131nda bulunamaz.<\/p>\n<p><strong>5.3.<\/strong> www.gtcendustriyel.com den kredi kart\u0131 (Visa, MasterCard , vs. ) ya da banka havalesi ile al\u0131\u015fveri\u015f yap\u0131labilir. Sipari\u015f tarihinden itibaren bir hafta i\u00e7inde havalesi yap\u0131lmayan sipari\u015fler iptal edilir. Sipari\u015flerin i\u015fleme al\u0131nma zaman\u0131, sipari\u015fin verildi\u011fi an de\u011fil, kredi kart\u0131 hesab\u0131ndan gerekli tahsilat\u0131n yap\u0131ld\u0131\u011f\u0131 ya da havalenin (EFT\u2019nin) banka hesaplar\u0131na ula\u015ft\u0131\u011f\u0131 belirlenen and\u0131r. \u00d6demeli g\u00f6nderi ya da posta \u00e7eki gibi m\u00fc\u015fteri hizmetleri ile g\u00f6r\u00fc\u015f\u00fclmeden ger\u00e7ekle\u015ftirilen \u00f6deme y\u00f6ntemleri kabul edilmez.<\/p>\n<p><strong>Article 6- Rights and Obligations of the Buyer \u2013 Distance Sales Contract<\/strong><\/p>\n<p><strong>6.1.<\/strong>\u00a0The buyer accepts and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure.<\/p>\n<p><strong>6.2.<\/strong>\u00a0The buyer accepts and undertakes that he\/she has accepted the terms of the employment contract and will make the payment in accordance with the payment method specified in the contract.<\/p>\n<p><strong>6.3.<\/strong> Al\u0131c\u0131, gtcendustriyel.com internet sitesinden sat\u0131c\u0131n\u0131n isim, unvan, a\u00e7\u0131k adres, telefon ve di\u011fer eri\u015fim bilgileri , sat\u0131\u015fa konu mal\u0131n temel nitelikleri, vergiler dahil olmak \u00fczere sat\u0131\u015f fiyat\u0131 , \u00f6deme sekli, teslimat ko\u015fullar\u0131 ve masraflar\u0131 vs. sat\u0131\u015fa konu mal ile ilgili t\u00fcm \u00f6n bilgiler ve \u201ccayma\u201d hakk\u0131n\u0131n kullan\u0131lmas\u0131 ve bu hakk\u0131n nas\u0131l kullan\u0131laca\u011f\u0131 , \u015fikayet ve itirazlar\u0131n\u0131 iletebilecekleri resmi makamlar vs. konusunda a\u00e7\u0131k , anla\u015f\u0131l\u0131r ve internet ortam\u0131na uygun \u015fekilde bilgi sahibi oldu\u011funu bu \u00f6n bilgileri elektronik ortamda teyit etti\u011fini kabul ve beyan eder.<\/p>\n<p><strong>6.4.<\/strong>\u00a0Pursuant to the previous article, the Buyer declares that he has read and is informed about the order\/payment\/use procedure information, which includes the product order and payment conditions, product usage instructions, precautions taken against possible situations and warnings, and gives the necessary confirmation in electronic environment.<\/p>\n<p><strong>6.5.<\/strong>\u00a0If the buyer wishes to return the product he has purchased, he agrees and undertakes not to damage the product and its packaging, and to return the original invoice and the delivery note at the time of return, since it will not be suitable for health and hygiene under any circumstances.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Article 7- Order\/Payment Procedure<\/strong><\/p>\n<p><strong>Order:<\/strong>\u00a0Distance Sales Agreement<\/p>\n<p>The VAT included amount of the products added to the shopping cart (total installment amounts in installment transactions) is processed through the POS of the relevant bank card, after approval by the buyer. Therefore, orders are not shipped.<br \/>\nFirst, an order confirmation e-mail is sent to the customer. No shipment can be made before the Order Confirmation e-mail is sent.<\/p>\n<p>Any disruption in the process or problems that may arise regarding the credit card are notified to the buyer by using one or more of the telephone\/fax\/e-mail ways specified in the contract. If necessary, the buyer may be asked to contact his bank. The processing time of the orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (EFT) is determined to reach the seller's accounts.<\/p>\n<p>In case it is understood that the contractual goods cannot be supplied for an exceptionally justified reason and\/or a stock problem is encountered, if the buyer is informed and approved immediately in a clear and understandable way, another product of equal quality and price may be sent to the buyer, or in line with the buyer's desire and choice; a new product may be sent, it may be expected that the product will be in stock or the other obstacle preventing delivery will be removed, and\/or the order may be cancelled.<\/p>\n<p>In cases where it becomes impossible to fulfill the obligation to deliver the goods subject to the contract, the buyer is informed of this situation and the total price paid and any documents that put him under debt, if any, are returned to him within ten days at the latest, and the contract is canceled. In such a case, the buyer will not claim any additional material and moral damages from the seller.<\/p>\n<p><strong>Payment:<\/strong>\u00a0Distance Sales Agreement<\/p>\n<p>www.gtcendustriyel.com \u2019de, internet ortam\u0131nda kredi kart\u0131 bilgilerini kullanmak istemeyen al\u0131c\u0131lara nakit havale ile sipari\u015f imkanlar\u0131 sunulmu\u015ftur. Havale ile \u00f6demede al\u0131c\u0131 kendisine en uygun bankay\u0131 se\u00e7ip havalesini yapabilir. E\u011fer EFT yap\u0131lm\u0131\u015fsa hesaba ge\u00e7me tarihi dikkate al\u0131nacakt\u0131r. Havale ve\/veya EFT yaparken \u201cG\u00f6nderen Bilgileri\u201dnin Fatura Bilgileri ile ayn\u0131 olmas\u0131 ve sipari\u015f numaras\u0131n\u0131n yaz\u0131lmas\u0131 gereklidir.<\/p>\n<p>After the delivery of the product, if the relevant bank or financial institution fails to pay the product price to the Seller due to the unfair or unlawful use of the Buyer's credit card by unauthorized persons, not due to the Buyer's fault, the Buyer's product delivered to him within 10 days. It is mandatory to send to . In such cases, shipping costs belong to the Buyer.<\/p>\n<p>If the Buyer has chosen to pay by credit card, the BUYER accepts that he will confirm the relevant interest rates and default interest information separately from his bank, and that the provisions regarding interest and default interest will be applied within the scope of the \"Credit Card Agreement\" between the Bank and the BUYER, in accordance with the provisions of the applicable legislation, declares and undertakes.<\/p>\n<p><strong>Article 8- Shipping\/Delivery Procedure<\/strong><\/p>\n<p>Shipping:Distance Sales Contract<\/p>\n<p>With the sending of the order confirmation e-mail, the product\/products are given to the courier company with which the seller has an agreement.<\/p>\n<p><strong>Delivery : Distance Sales Contract<\/strong><\/p>\n<p>The product\/products will be delivered to the address of the buyer with the cargo agreed by the seller. The delivery time is 30 days from the sending of the Order confirmation mail and the conclusion of the contract. This period may be extended by a maximum of ten days, provided that the buyer is notified in writing or by a permanent data carrier.<\/p>\n<p>The products are sent to the regions where the cargo companies do not deliver to the address by telephone notice.<\/p>\n<p>In regions where the Cargo Company delivers once a week, there may be a delay in the specified day in cases such as inaccuracies or deficiencies in the shipping information, some social events and natural disasters. The buyer cannot bear any responsibility to the seller due to these sags. If the product is to be delivered to another person \/ organization from the Buyer, the seller is not responsible for the extra shipping costs that may arise from the person \/ organization not accepting the delivery, inaccuracy in the shipping information and \/ or the absence of the Buyer. If the product\/products did not reach the customer within the specified days, delivery problems should be reported to the customer services immediately by using the sales@gtcendustriyel.com e-mail address.<\/p>\n<p>In case of damaged package; Damaged packages should not be received and a report should be made to the Cargo Company official. If the Cargo Company representative is of the opinion that the package is not damaged, the buyer has the right to open the package there and have the products checked that they were delivered undamaged and to request that the situation be determined with a report. After the package is received by the Buyer, it is accepted that the Cargo Company has fully fulfilled its duty. If the package is not accepted and a report is kept, the situation should be reported to the Seller Customer Service as soon as possible with the copy of the report remaining in the Buyer.<\/p>\n<p><strong>Article 9- Procedure for Product Return and Right of Withdrawal<\/strong><\/p>\n<p><strong>Product Return: Distance Sales Agreement<\/strong><\/p>\n<p>The buyer has the right to withdraw from the contract within fourteen days after receiving the goods without giving any reason and without paying any penalty. In accordance with the general communiqu\u00e9 of the tax procedure law numbered 385, the buyer must fill in the return sections at the bottom of the 2 invoices belonging to the seller delivered together with the goods, fill in the return sections completely and correctly, sign one copy and send it to the seller with the product, and keep the other copy in his\/her custody. The period starts from the day the goods are delivered to the buyer. The cost of returning the returned product or products must be borne by the buyer.<\/p>\n<p>There is no right of withdrawal for goods prepared in line with the buyer's wishes and\/or his personal needs.<\/p>\n<p>In case the buyer exercises his right of withdrawal, the seller shall return the total amount received and, if any, any documents that put the consumer in debt, within ten days at the latest, from the receipt of the invoice containing the withdrawal notice together with the product, without incurring any expense to the consumer.<\/p>\n<p>The decrease in the value of the goods received or the existence of a reason that makes the return impossible do not prevent the use of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the fault of the consumer, the seller must compensate the value or decrease in the value of the goods.<\/p>\n<p>The general return period for each product is 14 days. During this period, the return of products that have been opened, used, destroyed, etc., will not be accepted because they will not be suitable for health and hygiene. Returns must be made with the original packaging.<\/p>\n<p>In cases where any opening, deterioration, breakage, destruction, tearing, use and other conditions are detected in the product received and in its packaging due to the fact that it is not suitable for health and hygiene, and if the product cannot be returned as it was when it was delivered to the buyer, the product will not be returned and the price will not be refunded.<\/p>\n<p>For product return, the situation should be reported to customer service first. The information about sending the product as a return is sent to the customer by the seller. After this meeting, the product should be delivered to the seller, together with the invoice containing the information about the return, through the Cargo company that makes the delivery to the buyer's address. If the returned product reaches the seller, it is accepted as a return if it meets the conditions specified in this contract, and the refund is made to the buyer's credit card\/account. No refund will be made until the product is returned. The time of reflection of refunds made to the credit card to the credit card accounts is at the discretion of the relevant bank.<\/p>\n<p>If the purchase is made with a credit card and in installments, the refund procedure to the credit card will be applied as follows: If the buyer has sent the purchase request for the product in installments, the Bank makes the repayment to the buyer in installments. After the seller pays the entire product price to the bank at once, in the event that the installment expenditures made from the Bank's POS are returned to the buyer's credit card, the requested refund amounts are transferred by the Bank to the bearer's accounts in installments, in order to prevent the parties involved in the matter from being victimized. , if the return date and the card's account cut-off dates do not coincide, 1 (one) refund will be reflected on the card every month, and the buyer's installments paid before the return will be deducted from his current debts after the end of the sales installments, equal to the number of installments he has paid before the return.<\/p>\n<p>In case of return of goods and services purchased with a card, the seller cannot make a cash payment to the buyer in accordance with the contract he has made with the Bank. In the event of a return transaction, the member workplace, namely the seller, will make the refund via the relevant software, and since the member workplace, the seller, is obliged to pay the relevant amount to the Bank in cash or on account, the buyer cannot be paid in cash in accordance with the procedure detailed above. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the buyer pays the amount to the Bank at once.<\/p>\n<p>The products you want to return<a href=\"https:\/\/www.gtcendustriyel.com\/en\/bize-ulasin\/\">\u00a0https:\/\/gtcendustriyel.com\/bize-ulasin<\/a> to the address specified at.<\/p>\n<p><strong>Exceptions to the right of withdrawal<\/strong><\/p>\n<p>Unless otherwise agreed by the parties, the consumer cannot use the right of withdrawal in the following contracts:<\/p>\n<p>a) Goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the seller or the supplier,<\/p>\n<p>b) Goods prepared in line with the consumer's wishes or personal needs,<\/p>\n<p>c) Goods that are perishable or whose expiration date may exceed,<\/p>\n<p>\u00e7) From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; those whose return is not suitable in terms of health and hygiene,<\/p>\n<p>d) Goods that are mixed with other products after delivery and cannot be separated due to their nature,<\/p>\n<p>e) If the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods, the books, digital content and computer consumables presented in the material environment,<\/p>\n<p>f) Periodicals such as newspapers and magazines, other than those provided under the subscription agreement,<\/p>\n<p>g) Services related to accommodation, transportation of goods, car rental, food and beverage supply, and leisure time for entertainment or rest, which must be done on a certain date or period,<\/p>\n<p>\u011f) Services performed instantly in electronic environment or intangible goods delivered instantly to the consumer,<\/p>\n<p>h) Services started to be performed with the approval of the consumer before the expiry of the right of withdrawal.<\/p>\n<p>Distance Sales Agreement<\/p>\n<p><strong>Article 10-Warranty-Distance Sales Contract<\/strong><\/p>\n<p>Products that are used and cleaned in accordance with the instructions for use are guaranteed for 2 years against all kinds of manufacturing defects under the following conditions: For commercial works, the provisions of the Turkish Commercial Code shall apply.<br \/>\n<strong>Article 11- Confidentiality - Distance Sales Agreement<\/strong><\/p>\n<p>The information provided by the buyer to the seller with the information specified in this contract will not be shared with third parties by the seller.<br \/>\nThe seller will only be able to disclose this information within the framework of the existence of an administrative \/ legal obligation. If the seller has the information requested from him within the scope of any forensic investigation with documented investigative capacity, he can provide it to the relevant authority.<\/p>\n<p>Credit Card information is never stored, Credit Card information is only securely transmitted to the relevant banks during the collection process, used for provisioning, and deleted from the system after provision.<br \/>\nInformation such as the buyer's e-mail address, postal address and telephone are only used by the seller for standard product delivery and notification procedures. In some periods, campaign information, information about new products, promotional information may be sent to the buyer after approval.<\/p>\n<p><strong>Article 12- Authorized Courts and Enforcement Offices in Case of Dispute<\/strong><\/p>\n<p>In case of dispute arising from the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the settlement of the Buyer or the Seller are authorized up to the value announced in December every year by the Ministry of Industry and Trade.<\/p>\n<p>In the event that the order is fulfilled, the Buyer shall be deemed to have accepted all the terms of this contract. The date the contract was accepted.<\/p>","protected":false},"excerpt":{"rendered":"<p>Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi Madde 1- Taraflar 1.1. Sat\u0131c\u0131 ADI : GTC End\u00fcstriyel San. ve Tic. A.\u015e ADRES\u0130 : Siteler, \u0130\u00c7<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8809","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.gtcendustriyel.com\/en\/wp-json\/wp\/v2\/pages\/8809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gtcendustriyel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gtcendustriyel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gtcendustriyel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gtcendustriyel.com\/en\/wp-json\/wp\/v2\/comments?post=8809"}],"version-history":[{"count":0,"href":"https:\/\/www.gtcendustriyel.com\/en\/wp-json\/wp\/v2\/pages\/8809\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.gtcendustriyel.com\/en\/wp-json\/wp\/v2\/media?parent=8809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}